A meeting was held at SSU between the Quality Assurance and Strategy Department and the employees of the Philology faculty. Speaking at the meeting, the head of the Quality Assurance and Strategy department Gulnar Jafarova first informed the participants about the directions of activity of the department she leads. She emphasized the importance of the formation of a quality culture in the realization of organizational goals. During the meeting, the importance of the administrative and academic staff accepting quality as a value in the formation of a quality culture was noted and the importance of their participation in this process was brought to the attention. The meeting also touched on topics such as the essence of the PINT cycle, monitoring and evaluation methods implemented at the university. At the same time, the results of some surveys conducted by the Quality Assurance and Strategy Department were presented to the participants and several solutions were discussed in accordance with the results obtained. At the end of the meeting, clarifications were provided to the participants' various questions.